A customer's initial onboarding journey is often the most interaction they will ever have with a company. This series of touchpoints provide the applicant with their first insight into what being a customer will be like. Unfortunately, disjointed and unconnected processes often create gaps for customers to fall through or
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As businesses continue to evolve and adapt to the changing landscape of the global economy, decision-making has become increasingly complex. To stay competitive and meet the growing demands of customers, businesses must adopt new technologies and strategies to streamline their operations and enhance the customer experience. This is where AI
The concept of sustainability has evolved significantly over the past few years. It is no longer just a trendy buzzword but has become an essential element of business models. Major multinational companies such as IKEA, PepsiCo and Amazon lead sustainability transformation by setting ambitious goals and implementing new initiatives. IKEA
Vous vous rappelez ce premier jour du reste de votre vie professionnelle ? Vous avez fini les cours, les examens, ces années d’organisation libre. Tout d’un coup, vous devez intégrer une entreprise. Comprendre le fonctionnement du monde corporate, avec toutes ses particularités. Cela peut être source d’angoisse – et c’est la
Insurers, chief financial officers (CFOs) and actuaries will face overwhelming changes and challenges in the year ahead. These include compliance with new regulatory and solvency standards, pricing insurance premiums in line with inflation and other economic factors, addressing climate risk and ESG concerns, and adapting to new technologies. The impact
One of the great things about visiting SAS offices worldwide is the excellent opportunity to meet amazing colleagues, witness their work and learn from them. One of the great perks is getting reading recommendations as if you have a team of expert curators. With the vast amount of data available
Soaring costs are hitting the public sector hard, squeezing budgets and making it difficult to deliver vital services at a time when many are in high demand. Government departments were told they need to ‘identify savings to manage pressures from higher inflation’ in last year’s Autumn Statement – but how
The SAS Resiliency Rules report explores the global resiliency landscape. This report highlights country-specific findings about the ongoing market challenges, the difference between an importance in attaining resiliency versus perceived resiliency, and the principles companies need to follow to drive business resiliency. Our research defines resiliency as the ability of
As in most other sectors, health care is changing at lightning speed. Access to data makes it possible to speed up clinical trials, develop more personalized medication, make quicker and better diagnoses, improve the quality of patient care and save lives. The pandemic has sped up digital transformation in every
GARP and SAS partnered for a survey in 2018 to understand the use of AI & ML models in risk management. Since then, we've seen an increasing demand in the market to credit risk transformation projects (CRTs). Because of that, the survey was expanded in 2022 and has been extended to