Author

Óscar Saavedra
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Finance Services Manager, SAS Spain

Oscar is a Finance Services Manager in Spain in SAS. Telecommunications Engineer by the Universidad Politécnica de Madrid and Executive MBA by the ESADE Business School, he accumulates more than 20 years of professional experience leading cross-functional and distributed teams to deliver large and complex IT projects and services in some of the most important Banking and Insurance companies. Before joining SAS in 2018 he held different leadership positions in Services and Sales at Indra, among other relevant experiences.

Analytics | Artificial Intelligence
Óscar Saavedra 0
Agente 360 - ¿Y si aplicamos IA a los agentes comerciales?

Artículo escrito por Violeta Gállego y Oscar Saavedra La inteligencia artificial en los agentes permitirá descubrir una visión de agentes 360 que nunca antes habíamos imaginado. ¿Qué es el agente 360 ? Es un conjunto de iniciativas que permiten identificar los agentes con mayor rendimiento y asegurar su retención. Además, permite optimizar las