Empathy, courage and the power of vulnerability are the source code we need for the changing future of work. With more than 23 million views of her 2010 “Power of Vulnerability” TED Talk, six number-one New York Times bestselling books, two award-winning podcasts (Unlocking Us and Dare to Lead) and
In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to
As consumers increasingly embrace a mobile-first lifestyle, businesses across various industries – from retail and banking, to insurance and telecommunications – are under pressure to create personalized and engaging customer experiences. The ability to reach customers through the right channel at the right time is essential for enhancing customer engagement,
