Innovation

Artificial Intelligence | Innovation | Risk Management
Heather Hallett 0
From predicting risk to changing behavior: Rethinking medication adherence with agentic AI

Medication non‑adherence remains one of health care’s most persistent and expensive challenges. Across chronic conditions, only about half of patients take medications as prescribed, even when effective treatments are available. The consequences are significant: disease progression, avoidable hospitalizations, increased mortality, and hundreds of billions of dollars in preventable health care

Fraud & Security Intelligence | Innovation
Jocelyn Kline 0
Fraud prevention at scale: Why decisioning is the missing link

In fraud prevention, the most consequential moment is when a decision is made. Every flagged transaction, suspicious login or anomalous pattern triggers a choice that must balance speed, accuracy, customer trust and regulatory responsibility. Act too aggressively and legitimate customers feel friction. Act too cautiously and fraud slips through. In

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