There’s more than one way to make a poor decision. Bad data, inappropriate assumptions and flawed logic are just three of the missteps you can take on your climb up the Ladder of Inference, a concept first developed by Chris Argyris, professor of business at Harvard, in 1974, and later popularized
Imagine trying to make the right decision for a child in protective custody if your information was limited only to what was reported to your department about a single incident. Without additional information about the child’s home environment, health and education, criminal background of adults in the child’s life, and
Saturday Night Live has been on television for about as long as most of us have been old enough to stay up and watch it (since 1975). Therefore, when I saw that Rolling Stone had ranked all the cast members throughout the show's history, I knew this was going to
