According to Gartner only 50% of clever AI models ever get deployed, put into practise and used to make decisions.
I have a clear view on the potential of AI: the true value of AI lies in helping banks to know and understand their customers.
Retailers don’t need to be reminded about the importance of customer experience. It’s critical – and that’s been true since the dawn of retail. But the nature of that experience has been changing at a rapid clip in recent years, due in large part to well-documented shifts in technology and
