Your customers are more demanding than ever before. Improving field quality and your customer's experience of your product is essential to staying competitive. However, truly understanding customer experience can be a daunting task. These recommendations have been refined and proven in dozens of manufacturers as simple ways to rapidly improve field quality performance. 1. Think big; start small.
Tag: quality week
A couple weeks ago, I completed my third half ironman (a triathlon consisting of a 1.2 mile swim, 56 mile bike ride, and 13.1 mile run), and WOW; it was a hard event! I had an awesome race back in October and had high expectations for this race – even
There is a job category unfamiliar to most people that plays a crucial role in the creation of analytics software. Most can surmise that SAS hires software developers with backgrounds in statistics, econometrics, forecasting or operations research to create our analytical software; however, most do not realize there is another
SAS Cares. That’s how we want you to feel once you become a SAS customer. How do we do that? By bringing all of the support resources together with one goal in mind – helping you become a better SAS user. The SAS Cares experience involves everything from searching on