Governments and public health care services are trying to keep up with a zillion demands, needing to move at warp speed while dealing with some epic worries –like soaring customer service expectations, budgets tighter than skinny jeans, teams stretched thinner than a cartoon plotline, and workers who could really use
Tag: public services
AI in public services: Because who has time for long lines and headaches
How governments are turning data into smarter and faster public services
People have high expectations not only from their favorite brands but also from public services. How do you ensure the smooth handling of citizen requests? How do you set the right priorities? Fortunately, data analytics and AI are game changers for these government requests. In a previous blog, we discussed
Tendencias en la experiencia y seguridad ciudadana
La tecnología está cambiando la sociedad a un ritmo cada vez más rápido. Su impacto está presente en todos los ámbitos de la vida y su influencia ha afectado desde la forma de trabajar, hasta la forma de comunicarse, divertirse o informarse. Con una sociedad digitalizada y conectada, la administración