According to recent studies on big data readiness, the majority of companies (more than 60 percent in the latest study of Crisp Research) are not prepared for the challenges of digital transformation. In fact, 58 percent of decision makers surveyed say they have no strategy in place. The quest for
Your customers are more demanding than ever before. Improving field quality and your customer's experience of your product is essential to staying competitive. However, truly understanding customer experience can be a daunting task. These recommendations have been refined and proven in dozens of manufacturers as simple ways to rapidly improve field quality performance. 1. Think big; start small.
The Internet has been around a long time. "Things" have been around even longer. Put the things on the Internet, aka the Internet of Things (IoT), and you get so much hype that IoT is at the top of Gartner's "Peak of Inflated Expectations" – and poised for a fall into the "Trough of
