Asset and liability management (ALM) is still a cornerstone of banking. But when market conditions shift quickly, as they increasingly do, it no longer reflects how banks actually experience and manage risk, capital and profitability. The environment has changed. Volatility is now persistent rather than episodic. Regulatory expectations continue to
Insurance is a business built on trust. Each policy represents a promise that insurers must be able to explain, defend and ultimately fulfill. When you add in AI becoming more embedded in underwriting, pricing, claims and customer engagement, that promise is being mediated by data and algorithms. An IDC report,
Agentic AI has been heralded as a top tool for efficiently orchestrating customer engagement activities at insurance companies. It can: Automate repeatable, rule-based processes that affect customer experience (think claims processing and customer onboarding). Rapidly retrieve disparate data, analyze risks and recommend decisions. Help lower operational costs while keeping humans
