Analytics use cases for utilities: Portfolio analytics


SAS works with utilities all over the world, helping these companies capitalize on the value of analytics and become "digital utilities." When we talk to utilities, we look at analytics use cases across: assets and operations; customers; portfolio; and corporate operations (see diagram below).  In this fourth post of my four-part series, I will highlight a portfolio analytics use case.

The Platform fro the Digital Utility

Portfolio analytics: Analytics use case

ScottishPower provides gas and electricity to 5.3 million customers across the United Kingdom and uses analytics to help protect the business from debt exposure and to retain customers. Using SAS, the company can run credit risk models on all 5.3 million customers, something they could never do prior to implementing the SAS platform. And it only takes them 20 minutes to accomplish this previously unfeasible task.

The analytics they run help the business reduce their risk and helps their customers by predicting when a customer may be headed into debt. ScottishPower also uses analytics to help customers to recover faster if they do get into trouble. You can read more about ScottishPower's use of analytics here.

I hope you enjoyed reading this series of blogs on the digital utility half as much as I enjoyed sharing them.


About Author

David Pope

Technical Leader, Senior Manager US Energy

David leads the pre-sales technical team for SAS US Energy which solves business problems in the Oil & Gas and Utilities industries using advanced analytics. He is a lifetime learner who enjoys sharing information and helping others to grow their careers. He earned a BS in Industry Engineering and a Computer Programming Certificate from North Carolina State University. Furthermore, he has over 29 years of business experience working with SAS across R&D, IT, Sales and Marketing in the Americas and Europe. He is an expert in working with data and producing insights through the use of analytics. David has presented at SAS Global Forum, the 2012 SAS Government Leadership Summit, IBM’s Information on Demand(IOD), EMC World, CTO Summit Conferences, is the author of the book: "Big Data Analytics with SAS", and he currently holds 14 patents for SAS in several countries: US, CA, Norway, UK, China, Mexico, and Hong Kong.

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