How are you determining customer satisfaction? How do you move the needle? This SAS user mines the unstructured data in patient surveys with SAS Text Miner.
Here is the promised follow up on the Dashboard graph. In the previous article, I posted the code to create a panel of bullet KPIs displaying three different metrics. For each KPI, I used 5 columns of data which resulted in a wide and inconvenient structure. A more convenient data structure is
Do you want your report to look good on the web, or to look good when you print it? Pick one. Before the SAS Report file format, that was the choice that you faced. HTML is perfect for the web browser. It's easy to scroll through tables, to apply an
