Insurance trends

Insurance companies around the world confront similar challenges – AI disruption, climate-driven losses, market instability and regulatory volatility. It’s harder than ever to keep pace and maintain resilience while doing the routine business of keeping customers happy, detecting fraud, ensuring compliance, managing risks and delivering profitability.

AI can help – but insurers need to be able to explain decisions to internal stakeholders, regulators and customers, and detect when an AI model starts drifting into unfairness as data, behavior and economic conditions change. Getting that right reduces risk and builds the kind of trust on which insurance depends. As insurance companies scale their use of AI models, transparency and explainability become even more complex. That’s why it’s crucial to implement AI safeguards and understand the steps to ensure safe model use.

Read the blog and watch Episode 2 of Brewing Curiosity: Insurance Unfiltered 

Pondering AI

How is the use of AI shaping our human experience – at work, at home and in society? Join host Kimberly Nevala to find out. In her podcast series, she is joined by a diverse group of innovators, advocates and data scientists eager to explore the impact and implications of AI across the spectrum of society and technology.

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Engage with SAS events

Stay up to date on what’s happening with technologies in the insurance industry – from data management and advanced analytics to artificial intelligence. Get involved with SAS Innovate, our biggest data and AI conference. See innovation in action via the SAS Hackathon. And engage with on-demand webinars (Hint, insurance leaders: you can filter by industry).

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Insurance customers in action

From customer experience to fraud detection and risk management, our customers have found unique ways to use SAS to meet their needs. 

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