Insurance trends

Insurance companies around the world confront similar challenges – AI disruption, climate-driven losses, market instability and regulatory volatility. It’s harder than ever to keep pace and maintain resilience while doing the routine business of keeping customers happy, detecting fraud, ensuring compliance, managing risks and delivering profitability.

Industry leaders have insights into what they consider the most disruptive forces shaping insurance in 2026 – and what’s coming next. Could we be nearing a third major financial crisis? Where can agentic AI create value, and where is governance most critical? What practical steps can you take to protect growth, innovate responsibly and deliver on your promises?



Global Insurance Trends

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See what our experts predicted for 2026

A Fortune 500 insurer will begin phasing out policy admin systems in favor of insurance copilots in 2026.

Franklin Manchester
Principal Global Insurance Advisor

Many straightforward insurance claims will be settled in minutes by agentic AI.

Alena Tsishchanka
Global Customer Advisory Director

Insurers will lean harder into AI-powered actuarial modeling and decisioning.

Stu Bradley
Senior Vice President of Risk, Fraud & Compliance Solutions

Underwriting will move from rule-based to relationship-based AI.

Oana Avramescu
Senior Manager of Insurance Industry Consulting

The accelerating pace of climate change will cause increasing damage.

Thorsten Hein
Global Advisor for Insurance Product Innovation


Insurance in the news at SAS


AI models are incorporated into decision-making processes across the insurance business (underwriting, claims, pricing and beyond). But when governance is fragmented, it introduces risks to the organization, such as a downgrade in financial outlook or increased regulatory scrutiny.

Model risk can be directly connected to specific financial consequences. That makes good governance key to protecting insurers’ investments. Discover how SAS model and risk experts say you can build a step-by-step approach to governance that will shift mindsets and bake governance into how every decision is made.


Read the blog post: POOF! Risk evolves, models break and capital vanishes


Learn from insurance peers

Our insurance customers are using data and AI to unlock efficiencies, improve customer experiences, stop churn before it starts, and make better decisions across the business. See how your peers are adopting technology to improve their business.

Read about experiences from SAS insurance customers


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Trends across industries