A few months ago, we were moving to a new house. That meant, of course, that we needed to empty everything out of the old house. The basement, the loft, the garage, the summer house. Everything. Although that sounded daunting, it also gave us the opportunity to clean up, catalogue
Don’t laugh, but increasingly I find myself thinking that I’ve been here before. I often find that the underlying situation and argument are familiar, albeit in a slightly different context, with newer brands or technologies. For example, I was recently asked to assist an overseas team respond to a request
Paul Ridge, Banking & Insurance Specialist, SAS UK & Ireland, looks at the state of real-time customer experience in the insurance industry and how analytics can power hyper-personalised customer journeys. The insurance industry has always been there to cover the risks we face in our daily lives. Yet we’re seeing those
What are the big guys saying and doing, and what impact could it have on you? Artificial Intelligence (AI) is a hot topic as we all know. Progress is going fast and some of it is even catching the attention of mainstream media (e.g. Google’s AlphaGo Zero (AI program) becoming the world’s best
Consumers are aware of all the information retailers are collecting about them and expect to receive a seamless experience that reflects their behaviour at any given moment of time. Tiffany Carpenter, Head of Customer Intelligence, SAS UK & Ireland, looks at where retailers are on this journey. Our high streets are
Mike Wake, Head of Data Management at SAS UK & Ireland analyses how the incoming GDPR will empower consumers to take back control. The General Data Protection Regulation (GDPR) puts power into the hands of the consumer. From May 2018, this legislation will allow EU citizens to take control of where their
Data science and machine learning are riding the popularity wave. There is plenty of buzz in social media, crowds at meetups and conferences, and rising interest in postgraduate studies in this area. There is clearly a growing awareness of the power of advanced data analysis methods and the benefits that
In my previous article I reviewed the current state of model risk awareness in the financial services industry by providing an overview of the EU regulatory regime related to Model Risk Management framework, as well as introducing some major challenges that exist in developing a Model Risk Management system. This
Analytics models, that are at the heart of artificial intelligence, have taken on increasing importance in businesses. They are a vital support to decision-making across organisations and networks, and are relied on more and more by executives and teams. However, models are only as good as their inputs, and that
Where does the European insurance industry stand in terms of advanced analytics, artificial intelligence and automation? Do we see that traditional methods of data analysis are now being labeled by the term "machine learning"? Maybe the industry is more advanced than that: Are real chatbots, for example, already ubiquitous? Let's
