![SAS Customer Intelligence 360: A look inside the black box of machine learning [Part 2]](https://blogs.sas.com/content/customeranalytics/files/2018/11/machine-learning-2-702x336.jpg)
In part one of this blog posting series, we introduced machine learning models as a multifaceted and evolving topic. The complexity that gives extraordinary predictive abilities also makes these models challenging to understand. They generally don’t provide a clear explanation, and brands experimenting with machine learning are questioning whether they