SAS is very pleased to co-host a Webinar with HealthScape Advisors on May 4, 2011 at 1:00pm ET, produced by AHIP. This Webinar will highlight the role that customer intelligence can play in helping health insurance plans manage the challenges of healthcare reform, and is titled: Manage the Challenges of
Tag: customer analytics
I am at the Forrester's Marketing Forum in San Francisco and today’s keynote presentations included two of Forrester’s Principal Analysts, Chris Stutzman and Emily Riley. Their presentation was provocatively titled, How to Succeed in a Decade of Digital Disruption: ADAPT to the CORE, which tied to the show’s theme, “Innovating
eMetrics is always a great event for us. Internally, we often fight over who manages and attends the event, because it’s such a good time. Thankfully, because I’m based closer to the West Coast than my counterpart, I’ve won the right two years running. Last year, in San Jose, we
I recently had the privilege to work with Charlene Li, one of our industry's thought leaders, on a Webinar that SAS sponsored and the American Marketing Association produced, titled "Drive Marketing Relevance in Today's Digital World." The SAS host and architect of the discussion's content was Jonathan Hornby, one of
Anyone who knows me well, knows I believe in the power of three. I know I am not the first to realize the near mystical properties of this tool, and as a marketer and leader, I do my best to take advantage of it. Lions, and Tigers and Bears; the
I am one of those people that frequently walks around with a soundtrack playing inside my head, and during the holidays it usually involves Bing Crosby or Nat King Cole crooning about snow or jingle bells. It might involve grandmas getting run over by reindeer, or the female sensation du
Every night, I drive right by our favorite grocery store on my way home from work, so I usually call home to see if we need anything. Sometimes the list gets long and I have to pull over to write it all down. That’s how I manage our grocery list.
I’ll never forget the first time many years ago that I saw the Dilbert cartoon by Scott Adams showing Dilbert getting transferred to marketing, approaching a doorway that says “Welcome to Marketing - Two Drink Minimum.” I found it so funny until I realized that my friends in IT and
The issues marketers face are daunting. Let’s talk about three. Email. Response and opt out rates are awful. So we struggle to push thru the noise and stand out. We work to develop a strong list, message, and call-to-action. But we can’t know for certain if our offer will resonate
As a kid growing up on the farm, I knew the difference between good quality tools and cheap imitations. Farm equipment was very unforgiving to tools, so the cheap imitations wouldn’t last long. Fast-forward to being an adult living in a suburb of Minneapolis, and I quickly became a fan