No matter how active you are in social media, there's probably someone out there who makes you feel like a cloistered misanthrope. I've met four of those people in the last couple of weeks: Wayne Sutton, Jeff Cohen, Kipp Bodnar and Ryan Boyles. I'm not sure it's possible with the
I spent the early part of this week at the Society for New Communications Research's NewComm Forum (Twitter hashtag #sncr) and Chris Brogan's Inbound Marketing Summit (#ims09) held side-by-side in the same hotel (a wise move considering the challenge of getting people to attend conferences right now). As an enterprise social media
People have been talking about "the Oprah effect," the sudden increase in Twitter users spurred by Oprah Winfrey's very public first tweet: HI TWITTERS . THANK YOU FOR A WARM WELCOME. FEELING REALLY 21st CENTURY. (Someone I'm sure has told her since that using all caps means you're shouting. But hey, maybe
I've been back from our annual user conference, SAS Global Forum, for three weeks but I'm still amazed at what I saw. Even in this economy more than 3,300 dedicated SAS users came together to learn from each other. It was my first time attending the event, and one of
My stated intention for this blog was to talk about the things we're doing at SAS to integrate social media into our communications, and share information about what's working and what isn't. It's unforgiveable that I've waited this long to talk about the Marketing 2.0 Council, because it's been our
So Skittles threw in the towel. They didn't have the stomach for profanities and racial slurs showing up on their "homepage," which they had given over to a Twitter search page showing real-time results for "Skittles." When I wrote about this yesterday, I was thinking of it as a bold
One of the conversations we've had most often at SAS around our participation in social media channels involves the control of our brand, or more accurately the realization that every company has come to in the last few years: We no longer control our brand. Our message is determined as
My SAS colleague Margo Stutesman forwarded me a blog post from Sasha Dichter, director of business development at Acumen Fund. (I'm assuming she sent it because she likes the way he quantifies what he's looking for in a social media marketer, as opposed to trying to get me to move on.) I've
I'm certainly not the first person to give reasons why I choose not to follow people on Twitter, but there are a few Twitter habits (twabits?) that particularly annoy (twannoy?) me, in addition to the habit of making up new words by tacking a "tw" on the front (tweologizing?). 1. You aren't
For a while we were thinking of this job as Digital Media Manager, but a Google search for that phrase gets a lot more hits for software packages that help manage your digital media than it does for people who manage Web 2.0 activities. I suggested changing the title to
