![A social media conference in a book!](https://blogs.sas.com/content/customeranalytics/files/2017/01/CustomerIntelligence-1.png)
I read the new book Enterprise Social Media Strategy last weekend and came away from it feeling like I had just attended a useful two-day social media conference. You know the feeling, right? Your head is swimming with ideas from lots of great people who are smarter or braver or