Managing data beyond boundaries: Third-party metadata collection
Jeff Stander passes along some of the lessons he's learned about third-party metadata collection.
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Is holiday spending up or down?
I was reading through Deloitte University Press' 2015 Holiday Spending survey - the results were interesting, but their graph made you jump through mental hoops to understand the data. So of course I used SAS to create a simpler version of the graph, so you'll have more time for holiday shopping!
Come chat with us!
In today’s world of instant gratification, consumers want – and expect – immediate answers to their questions. Quite often, that help comes in the form of a live chat session with a customer service agent. The logs from these chats provide a unique analysis opportunity. Like a call center transcript,