In 2025 global banking continues the blistering pace of transformation across numerous fronts. As challenges, challengers, and risks rise from every possible direction, banks must maintain laser-focus on delivering value aligned to board, shareholder and customer priorities. While advancing AI strategy, fighting fraud, transforming risk management, and delivering exceptional customer experience continue to be top priorities, each of these areas hinge on a major challenge banks must first solve - the data debacle. For many banks this will require a back to the basics approach if they hope to successfully deliver on the promise of AI and reap the rewards of their transformation agenda investments.

Julie Muckleroy

Global Banking Strategic Advisor, SAS