Waynette Tubbs is a seasoned technology journalist specializing in interviewing and writing about how leaders leverage advanced and emerging analytical technologies to transform their B2B and B2C organizations. In her current role, she works closely with global marketing organizations to generate content about artificial intelligence (AI), generative AI, intelligent automation, cybersecurity, data management, and marketing automation. Waynette has a master’s degree in journalism and mass communications from UNC Chapel Hill.
If you've never lived outside of your own small town, you might not realize that each country has a distinct way of writing and formatting currency and numbers. This can be a real problem when working with data and code - I'll bet some of you are already aware of
How are you determining customer satisfaction? How do you move the needle? This SAS user mines the unstructured data in patient surveys with SAS Text Miner.
When I read the way that this user is working with SAS, I took a look around support.sas.com to find examples to allow you to work with your own data. (Take a look at this.) If this example isn't quite right for you, plug in your own key words.
Big data is one of the hottest topics in business. When you hear those words - BIG Data - you almost surely think of: HUGE financial services firms scoring terabytes of historical and current risk data GLOBAL telecommunications companies mining petabytes of structured and unstructured data INTERNATIONAL retailers repricing hundreds of thousands of products across
What is surface complexation? Everyday I have to look something up on Google or in the dictionary. For example, do you know what a Cthulhu is? I had to search for that term after I tweeted that I thought a SAS surface plot graph was beautiful. Mike Nemecek from SAS
Churn is a huge concern for insurers, credit card providers and telecommunications companies - even utilities. This Post-It Note author says that his company has found a way to reduce customer turnover - churn - by 10 percent using SAS Data Miner.
Are you a SAS professional working in the insurance or financial services industry? Are you looking for a place where you can talk with others who work in the those industries? Would you like to get together and network, face-to-face, or share ideas and best practices for using SAS? There is now a SAS Users Group just for you;
It's Friday the 13. That can conjure up all kinds of scary thoughts, or you might consider it a lucky day. Which is it for you? This SAS user doesn't rely on luck or chance with his or her important projects. SAS is used to predict failures and outages!
If you live in the US, do you remember the Dunkin Donuts commercial from about 30 years ago. It opens with a devoted donut maker climbing out of bed, saying "It's time to make the donuts." (Donut makers have to get up early so that you and I can have
Today, every organization is running on too few resources - getting it done with fewer people, a reduced budget and less time. Grid computing enables SAS to automatically use a centrally managed grid infrastructure to achieve workload balancing, high availability and parallel processing. Do what once took days in minutes
As you probably remember, this innovation series is really Brainstorming 2.0. I've taken the Post-It Notes that SAS users put on the Innovation Wall and reposted them here to help spark new ideas for using SAS. I'm also adding posts here and there when I have an interview with a customer
From the largest corporation to a small startup, data overload can be a crippling problem. Just ask this big guy ... Now you know. Happy holidays!
The holiday season has just begun here in Cary, North Carolina. My favorite holiday is Christmas, but your's may be another. I'll try to outline some of the ones that are celebrated here and for some of my other global readers - I may miss an important holiday when I try
It's the holiday season again in the US. Every December, many of us break out the holly, mistletoe, fir and SAS software to ring in the Christmas spirit. What's that? Do you mean to tell me that you don't use the world's leading business analytics software to play Jingle Bells! Well,
~Contributed by Rex Pruitt, IFSUG Chairman One of the newest SAS users groups has settled on a date, time and place for its first formal get-together. IFSUG (Insurance & Finance SAS Users Group) will meet March 4-6 in the new SAS Executive Briefing Center in Cary, NC. The IFSUG Summit will
I've heard it said that perception is everything, but can you really track and measure customer perception in a way that will allow you to effect change? The answer is yes.
~Contributed by Martin L. Olesen I began using SAS 6.04 in 1992 for my own projects and as a teaching assistant. Professionally, I have worked in SAS since 1997, after graduation. I use Base SAS, SAS/STAT and SAS/OR. I work in an Icelandic bank doing credit risk analysis and rating
Now this is the way you sports fans should be thinking of using SAS! Of course there are no real specifics here, but you guys are pretty smart. Here's an older story about using SAS for sports, and I'm sure you've all seen Money Ball by now. Today's series entrant is
Writing is usually very easy for me - I close the door and concentrate on the task at hand. But today, my mind is wandering. Maybe it's the changing season (it's fall in the US) that makes me think of all of the SAS users who might be reading my posts:
I've been very fortunate to meet a lot of SAS users during my scant 3 year tour at SAS. I've met them while attending SAS Global Forum 2009, 2010, and 2011; NESUG 2009, 2010 and 2011; and SESUG 2010. Of course, like you, I want to go to all of the
In my Friday series about innovation, I've decided to include some personal stories of unusual and unique uses of SAS. Once a month or so, I'll swap out the Post-it Notes for a profile of someone who has used SAS in an innovative way to solve a problem or, like
One of the most widely attended sessions at the BAI Retail Delivery conference was a Q&A hosted by John Colas, Partner at Oliver Wyman. Colas was interviewing David Silberman, the Assistant Director, Deposit and Payment Markets Consumer Financial at the Consumer Financial Protection Bureau (CFPB). As you can imagine, there
If you've been to a SAS Forum, US SAS Regional or local SAS event, you know that it is impossible to see and hear everything that is on your list. Imagine how disappointed your SAS colleagues are who are sitting at home. They would love to hear about what you
~Contributed by Paul Gorrell and Warren Stinson, Conference Co-Chairs There were 384 attendees from 23 states and 6 countries gathered at the Holiday Inn By The Bay in Portland, Maine for three days to present, discuss, code, blog and tweet, using both familiar and new ways to share SAS expertise. There
The premise of the modern portfolio theory (MPT), proposed by Harry Markowitz in 1952, is diversity. Murphy Choy says that means you should “never put all of your eggs in the same basket.” According to Choy, the theory was never meant to be used with complex investment products because they
There are days that I could use code like this to make two of myself. No, that would never work; then I would be bored with so much time on my hands! In this new series, called Friday's Innovation Inspiration, we'll take a look at Post-It Notes from the 2011 Innovation Walls. SAS users filled
~Contributed by Melissa Perez, SAS Customer Loyalty~ Making sure our customers have a great experience with SAS is the goal of the US Customer Loyalty team. SAS has a wealth of resources available to our customers and the loyalty team is a dedicated resource to provide support and act as
Chris Hemedinger, author of the SAS Dummy blog, read last week's Innovation Inspiration post and was reminded of a couple of cool things he'd seen SAS users do. He also told me of one of his most recent rock star moments. (In all fairness to Hemedinger, he didn't call his
Users groups and users group events are a great way to get the most from the software that you use every day: learn new coding and analysis techniques, gain efficiencies and productivity, and meet other SAS users. The final months of 2011 will fly by. Don’t let them escape without
