I've heard it said that perception is everything, but can you really track and measure customer perception in a way that will allow you to effect change? The answer is yes.
I've heard it said that perception is everything, but can you really track and measure customer perception in a way that will allow you to effect change? The answer is yes.
~Contributed by Martin L. Olesen I began using SAS 6.04 in 1992 for my own projects and as a teaching assistant. Professionally, I have worked in SAS since 1997, after graduation. I use Base SAS, SAS/STAT and SAS/OR. I work in an Icelandic bank doing credit risk analysis and rating