Vanessa Hurhangee is an Analytics professional within the SAS UK Customer Advisory team. She has spent over 8 years at SAS, starting as trainer in the Education Team covering a range of SAS products. She has worked across a number of verticals and is currently focussed on the retail sector, enabling customers to gain greater value from their analytical ecosystem to support business decisions. She has a keen interest in SAS Analytics and Intelligent Decisioning and has written a number of articles looking at how it can be used to help customers deliver informed and personalised decisions swiftly. Prior to SAS she worked in a number of public sector organisations in a variety of roles, and continues to passionately engage in this area and her local community through her role as a local councillor.
The Local Government Association has concluded that in the last 10 years, there has been a reduction in funding of 60p for every £1.
A major UK insurance company used text analytics to categorise complaints.
How to address insurers' challenges by providing AI and machine learning to streamline a customer centric pricing process.
