My SAS is a brand-new customer experience page. This new location takes a variety of customer service places and puts them in one interface. The goal of My SAS is to ensure all SAS customers have the best possible experience available in the marketplace.
All analytics projects have data as their foundation and this data is usually spread across a variety of databases, storage systems and locations. This diverse and complex landscape causes data scientists to spend an inordinate amount of time searching for the right data and preparing this information for analytics. It’s
Kim Kaluba explains how connecting data to decisions helps create resiliency.
Better decisions and analytics innovation – fringe benefits of having comprehensive data governance policies.
Kim Kaluba explains why good customer data management starts with trusted data quality.
Kim Kaluba gives examples of the benefits of data governance for data lakes.
Once you have a data strategy for omnichannel, what's next? Kim Kaluba explains.
Kim Kaluba says start the journey toward ominchannel with a data strategy based on governance.
Kim Kaluba describes how a customer data strategy can help you achieve an omnichannel vision.