What to watch out for when chief data officers begin to appear in our country Recently and for the first time, I met someone whose business card title read ‘Chief Data Officer’ at one of our customer’s places of business. It wasn’t in Slovakia, but I am convinced that it
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When I Meet the First Slovak Chief Data Officer
Why I’m not Loyal
If a retailer degrades a loyalty card down to the level of a discount card, it shouldn’t expect higher revenues and customer loyalty. And it certainly can’t expect to know them any better. The floodgates of loyalty cards have opened as of late. Ten years ago I had just one