~ Contributed by Mary Grace Crissey ~ With SAS analytics; many of you are breaking ground as you strive to deliver more value from textual data. Data mining has matured into an accepted practice for Customer Relationship Management teams in Telco, Finance and Marketing. I’d go as far to say [...]
About this blog
Welcome to the SAS text mining blog, where my friends, colleagues and I discuss unstructured text, and understanding the voice of the customer. Plus a few more things. I'm Fiona McNeill, SAS Text Analytics Product Marketing Manager.Tags
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