PROC EXPAT – Expanding SAS’ global customer service

Disclaimer: before you get overly excited, PROC EXPAT is not really an actual SAS procedure. Sadly, it will not transfer or translate your code based on location. But it does represent SAS’ expansion of the Customer Contact Center, and that’s good news for our users. Here’s the story behind my […]

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SAS Global Forum is live in 3, 2, 1…

There’s a common aphorism that everything is bigger in Texas. So when SAS decided to host SAS Global Forum and SAS Global Forum Executive Conference in Dallas - it had to go big. Both conferences will kick off Sunday evening with a Texas-sized crowd of more than 4,500 attendees. But […]

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Friday's Innovation Inspiration - Digging in to social data

 A super hot topic in most organizations is how to make the most of the troves of social data available.   This Post-It Note author isn't specific about the SAS solution that is being used, so I'm going to speculate that he or she is taking advantage of SAS Text Miner, SAS Text […]

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Friday's Innovation Inspiration - High schoolers analyzing high schoolers

Part of what captivated me about this paper and poster presentation were the presenters - these guys are high school kids using SAS to do a visual analysis of Internet use by high schoolers. The idea was so compelling that Anna Brown and Inside SAS Global Forum went to talk […]

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Sentiment analysis: Mining the hearts and minds

It is becoming more and more apparent that social media is a gold mine of unstructured data that is just waiting to be analysed so that the nuggets can be extracted. At SAS Global Forum, I was particularly impressed with the diversified use of sentiment analysis and the exploration that […]

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Friday's Innovation Inspiration - A trend, fraud sniffer

Jenn Sykes (you probably remember her from this great sentiment analysis post last year about American Idol), presented Predicting Electoral Outcomes with SAS® Sentiment Analysis and SAS® Forecast Studio at SAS Global Forum 2012. In addition to predicting elections, Sykes tells Anna Brown from Inside SAS Global Forum, that there is a lot of unstructured data […]

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Searching for crimes using social media analytics

If you have ever searched social media - Twitter, the blogsphere, Facebook, LinkedIn, Pinterest - for your favorite topic (I'm guessing it's baby penguins or monster truck racing), then you know that it can be like searching for a needle in a haystack. Imagine how law enforcement officers feel: They […]

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Macro for collecting, analyzing and reporting on clickstream data

Today, everyone from chief marketing officers to the senior vice president of sales to bloggers want to know more about the behavior of the readers and consumers who are clicking on Web pages, Internet articles and blogs.  Clickstream data is a valuable source of information about the products, services and information that resonates with […]

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Join me at SAS Global Forum for joyful madness

Amidst all of the SAS users and SAS professionals there will also be others who are very excited to be at the conference - analytics and technology bloggers (scads of them!).  One of those bloggers, with whom I will finally get to make a face-to-face connection at SAS Global Forum, […]

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Wide open in Las Vegas

~Contributed by Karen Lee, SAS Communications Director~ Open. In one word, that is how I would describe the communication environment at SAS Global Forum. Wide open. This is an amazing time for communication. For a long time, the only way attendees could find out what was happening at SAS Global […]

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