Renee Harper, manager of the SAS Customer Support Web site, discusses how SAS users can find answers online without needing to call SAS Technical Support. Web Links: SAS.com:http://www.sas.com/apps/webnet/SGF2009VideoBlog/index.html?videoID=isgf09ep17

SAS Education Marketing Manager Larry LaRusso talks about the variety of training options that SAS offers, including Live Web training. Web Links: SAS.com:http://www.sas.com/apps/webnet/SGF2009VideoBlog/index.html?videoID=isgf09ep13

Get a taste of Opening Session at SAS Global Forum 2009. Alan Hoffler also provides a post-event wrap-up. Web Links: SAS.com:http://www.sas.com/apps/webnet/SGF2009VideoBlog/index.html?videoID=isgf09ep8

Alan Hoffler returns as host for the video blog series Inside SAS Global Forum, giving viewers a behind-the-scenes look at this important SAS user conference. Video Links SAS.comhttp://www.sas.com/apps/webnet/SGF2009VideoBlog/index.html?videoID=isgf09ep1