In the last post I argued that we don’t have a sure way to measure true (i.e. “unconstrained”) demand. While demand is commonly defined as “what the customer wants, and when they want it,” it is actually a nebulous concept. For a manufacturer, what a customer orders is not the

Sorry about not getting a post out last week, but I spent a good part of it cowering under my desk in fear. The SAS Security office issued a warning that there were wild coyotes roaming the campus, and I was having post-traumatic flashbacks to a painful encounter I once