Tag: sas tip

Shelly Goodin 0
SAS Author's Tip: Text Mining in CRM Applications

Would you like to have a clearer understanding of your customers? If so, this week's featured SAS Author's Tip delivers the goods. SAS Press author Randy Collica is a Senior Solutions Architect for SAS and his book CRM Segmentation and Clustering: Using SAS Enterprise Miner contains a lot of how-to