Much of the discussion around how to manage the advanced forms of artificial intelligence—machine learning, generative AI, large language models—deals with them only as technologies. This is a mistake. Like any employee, AI must be onboarded to learn "how we do things around here." Advanced forms of AI have characteristics
As insurance continues to evolve, the link between analytics, AI and organizational success has never been more apparent. Marvin Pestcoe serves on the boards of Hamilton Insurance and Catalina Insurance. He is a fellow of the Casualty Actuarial Society. In short, he understands the connection between analytics, AI and insurance
Have you ever been in a meeting and heard, “We should leave that to the IT department to figure out. That’s a system thing”? I have observed this attitude among insurance professionals my whole career. It was almost as if anything that had to do with IT systems was radioactive!
What if, 12 months ago, someone bet you that a technology was coming in the next year that would cause great excitement and great fear in all businesses, industries and geographies? Would you have taken that bet? Of course, now we know that the technology is generative AI. Popularized by
