Using data has become more and more important to HR teams where they are recruiting, managing or retaining employees. This has been particularly true during the last two years, as remote working became the norm, and many of the standard recruitment practices were simply not possible. As we move beyond
In the early days of COVID-19, we heard a lot about how working practices were changing, probably forever. People would no longer want to crowd into the office every day. And employers would no longer need to pay for expensive city-centre real estate. Instead, remote working would become the norm
By Sarah Gates, Analytics Platform Strategist at SAS, and Olivier Penel, Data & Analytics Strategic Adviser at SAS Today, organizations of all types are having to change their perspective – of how to do business, of how to collaborate with remote employees, of how to best engage with customers and
When the technology is deeply embedded into the curriculum, we sometimes describe the resulting programmes as creating an ‘analytics skills factory’.
La prova definitiva per poter definire una tecnologia “mainstream” consiste nel verificare che essa venga ampiamente utilizzata in tutta l'azienda, dalle funzioni a servizio del cliente alle attività di back-office. Gli analytics sono stati a lungo incentrati sul cliente ed ampiamente utilizzati anche per le prestazioni individuali, ad esempio, dalle
The true test of when a technology has become mainstream is when it is being widely used across the whole business, from customer-facing functions to backroom work. Analytics has been customer-focused for some time, and has also been widely used for individual performance, for example, by sports teams. The advent
Reading quite a lot of the press and commentary about analytics, you could be forgiven for thinking that these techniques were only usable for customer-facing work. Improving sales and marketing? Yes, you want analytics, using Big Data about your customers. But there are plenty of internal and operational issues where
Analytics as it pertains to the employees and the workforce is taking the industry by storm. Recently, I read an article in the Wall Street Journal about how companies are harnessing the power of analytics to help them identify staff who are likely to leave. In the past few weeks
