Understand the data for omnichannel
Once you have a data strategy for omnichannel, what's next? Kim Kaluba explains.
Tag: data strategy
Where to start with omnichannel?
Kim Kaluba says start the journey toward ominchannel with a data strategy based on governance.
How does data on demand (for different users) change a data strategy?
Joyce Norris-Montanari says focus on data quality and governance, privacy and security when providing data on demand.