I remember when I first started in public child welfare 21 years ago and the word "outcomes" was introduced. At that time, we believed that if it felt good and children and families seemed happy that we were doing a good job - those were our outcomes. We were wrong.
Tag: case management
As always, SAS Global Forum holds a wealth of inspiration. The conversations that I have with you guys while I'm there almost always start with, "I just heard/saw/read the coolest thing. I can't wait to get home and get started using this!" For those of you who missed this year's