In my last blog, I discussed the growing commitment among governors to infrastructure investment, and to coming up with innovative ways to find dollars to fund the needed improvements to the transportation network. I heard it over and over again during the Transportation Research Board (TRB) Annual Meeting in January
Recently, I was having lunch with a city council member who shared a litany of comments about the outstanding job the city and its staff does in all areas of city operations. She remarked on how little the public understands about all the city does and how efficiently it’s done.
It was a moonless night in April 1912 when the pinnacle of ocean travel technology and luxury, the RMS Titanic, collided with an iceberg in the North Atlantic, resulting in the deaths of more than 1,500 passengers and crew. A primary cause of the tragedy was that the captain and
I live in the South, but was raised by Midwestern Catholics from rural Minnesota. Think Jeff Foxworthy meets Fargo. A few of the great things that I have learned about folks in the South is their incredible politeness even when they are really saying, "Wow, what in the world are
As much as I enjoy dramatic reinterpretations, for this blog post I’m just going to talk to you about the complex challenges municipal organizations face in setting spending priorities. The complexity stems from competing aspects of the various projects vying for funding. Some of these factors are related to the
Government pensions at the state and local government level have come under attack in recent years over their viability. Much of this attack has been political and is being used to go after unions and pensioners who tend to support one party or another. State and local governments work hard to maintain viable
This is a dramatic interpretation of an actual conversation I recently had with the CIO of one of North Carolina’s leading cities. We discussed his experience using data quality, data integration, business intelligence and analytics in the daily operation of the city. I may have taken some...well, a lot of
Fire department operations are very complex, with multi-faceted missions that include not only fire prevention and suppression, but emergency response and fire inspections. These must be coordinated with area growth and development decisions, and water system management decisions. When a fire or an emergency occurs, the right equipment, with the right people,
Most management literature and studies posit that organizations with a clear mission and work objectives, understood by all levels of the organization, are the most productive. The key to that success is effectively communicating the mission, agreeing on key performance indicators and giving employees at all levels access to relevant
The single most costly employee benefit for any organization is health insurance, and the price is going up. From 2003-2009, the costs per hour worked for employee health insurance increased from $1.03 to $2.00. These costs continue to increase from 5%-7% per year. The reality is that employee health insurance costs will continue
