Last night I had a phone conversation with a car rental customer service rep (CSR) which went somewhat like this: Me - Hi, I’d like to rent a compact car for this Saturday in Toronto. CSR- Your name? Me- Do you have a car available? CSR-I need your name first.

Walking to work this sign caught my eye. I was moved as I’m sure you will be too – to see the lot of students universally. Like most folks, I’ve played different roles in life. Of them I would say that my part-time student role was the most challenging. My

Just to set the record straight, I’m a programmer who loves to write code. While SAS Enterprise Guide (EG) does make reporting easier, this time it’s not the displays that caught my eye. EG won this round hands down for ease of use to summarize data. This blog post will