James Ruotolo
Principal for Insurance Fraud Solutions

James Ruotolo is the Principal for Insurance Fraud Solutions in the Global Fraud & Financial Crimes Practice at SAS®. He is responsible for fraud detection and investigation management solutions for the property, casualty, life and disability insurance markets worldwide.

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Analytics was the name of the game at America's Claims Event

At this year’s America’s Claims Event (ACE) conference in New Orleans, Gary Gilver, Vice President of Claim Operations at Cincinnati Financial referenced in-database processing and predictive analytics as two key technologies that will dramatically influence the future of claims processing. He urged insurers, “if you’re not having conversations about these

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6 ways to stay up to speed on social media for fraud investigation

Occasionally, I give presentations to analysts and investigators in the insurance industry regarding how they can use social media websites like Facebook and Twitter during their investigations. Special Investigation Units (SIU’s) are increasingly turning to social media websites during their research as discussed in this recent Los Angeles Times article.