I've heard it said that perception is everything, but can you really track and measure customer perception in a way that will allow you to effect change? The answer is yes.
I have previously written about how to create funnel plots in SAS software. A funnel plot is a way to compare the aggregated performance of many groups without ranking them. The groups can be states, counties, schools, hospitals, doctors, airlines, and so forth. A funnel plot graphs a performance metric
In a previous article we discussed how to add axis aligned statistics table to a Lipid graph using GTL. Other graphs such as the Survival Plot also utilize the same technique to display the "at risk" statistics aligned by time or visits along the X axis. Often, we also need to display
