Churn is a huge concern for insurers, credit card providers and telecommunications companies - even utilities. This Post-It Note author says that his company has found a way to reduce customer turnover - churn - by 10 percent using SAS Data Miner.
I encountered a wonderful survey article, "Robust statistics for outlier detection," by Peter Rousseeuw and Mia Hubert. Not only are the authors major contributors to the field of robust estimation, but the article is short and very readable. This blog post walks through the examples in the paper and shows
This morning I logged onto my e-mail at 6:45 AM to learn that SAS was ranked as the No. 3 Best Company to Work For. No. 3 is not as high as No. 1. But it's very, very close. Perhaps even barely distinguishable, in the larger scheme of things. I
