Over the summer, I had the pleasure of being involved in a major SAS study on enterprise readiness for artificial intelligence (AI). The study involved in-depth interviews between SAS consultants and 100 C-level senior executives from organisations across the EMEA region. It was designed to explore their understanding of AI,
Algorithm audit is a growing area as companies increasingly rely on machine learning algorithms to make decisions. But what do business managers need to know about these audits? We have a responsibility to audit our algorithms Artificial intelligence (AI) algorithms have an increasingly central role in decision making in our
Call centres have been around for a good few years now, and have had their fair share of bad press. Most of us have horror stories about the length of time spent on hold, or our inability to speak to the right person or get a helpful response, or even
There is massive excitement — and some fear — about AI. The buzz is definitely building, as more and more people start talking about it. But although there is enthusiasm about the potential of AI and its building blocks, there is much less discussion about how organisations should start
The second part of this series takes us to Rotterdam, main port of Europe and the residence of Veneficus, a 10-year young and ambitious boutique analytics firm. They have already scored accolades in the Dutch FD Gazellen Award for fast growing companies. In addition, they also won a ‘Best Employer’
At the recent SAS Forum in Paris, I was part of the team that demonstrated the contextual value of chatbots. Our discussions during preparation and questions after the demo were wide-ranging and extremely interesting. It would be hard to claim that there was a real thread running through it, perhaps
Imagine you’re a hungry black bear and you’re standing in a fast-moving river up in the Rocky Mountains. You peer down into the water as it swirls and bubbles past your legs. You know there are fish in there somewhere, and over the years you have seen all kinds of
Creating an architecture to support AI is about creating a modern platform for advanced analytics, and means being able to support all steps of the analytics lifecycle. Requirements An architecture for advanced analytics/artificial intelligence need to cover three main domains, data, discovery and deployment. Data Data is the foundation of
From June 6 to 9 the first ever ‘Dutch Data Science Week’ took place in the Netherlands. The week consisted of 4 days in which 28 events took place in 6 different locations. During the week people could attend classes ranging from beginner to advanced levels, visit meetups, participate in
There is a huge amount of buzz and excitement about at the moment, all centering on the potential for artificial intelligence (AI) to transform marketing. For example, the EIU reports that executives were on board. Three quarters of those surveyed, were reported to be expecting AI to be used in their
