![Brian Solis' vision of the future: connected customers](https://blogs.sas.com/content/customeranalytics/files/2013/06/Pope-and-Crowd.jpg)
Brian Solis of the Altimeter Group envisions a future brimming with potential, and a key part of his vision of the future are connected customers. These people are connected thanks to amazing technologies that enable the shared experience to take center stage, and for which new measures of success highlight many big opportunities. The connected