Los datos importan más que nunca. Las organizaciones en progreso como Netflix y La Universidad de Texas, entre otras, están usando herramientas de visualización de datos para encontrarle forma a las grandes cantidades de información que se generan diariamente. En el libro The visual organization, Phil Simon, reconocido experto en
In my previous post, I examined ethics in a data-driven world with an example of how Facebook experiments on its users. Acknowledging the conundrum facing users of free services like Facebook, Phil Simon commented that “users and customers aren’t the same thing. Maybe users are there to be, you know... used.” What about when a
While managing quality within the four walls of your own operation is all well and good and totally necessary, both the market and your bottom line are demanding a more holistic, quality lifecycle approach, and in support of that aim there is a treasure trove of downstream data waiting to be
