By infusing analytics through every phase of the guest journey, hotel managers can help shore up the complicated balance between the guest experience and revenue and profit responsibilities – delivering memorable and personalized guest experiences, while maximizing revenue and profits. To accomplish this, hotels need to be able to collect,
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Big data and big analytics are a big opportunity for hotels
Fraud is in the Air, Everywhere I Look Around
It's time for a fall fraud roundup. Bad deeds swirl around like so many dry leaves, and I'd like to highlight a few of them this week. It can happen anywhere, even in sports, and no, I'm not picking on those shoplifting Dallas Cowboys here. An MLS referee was suspended for workers' compensation
The distribution of blood types by country
My colleague Robert Allison has a knack for finding fascinating data. Last week he did it again by locating data about how blood types and Rh factors vary among countries. He produced a series of eight world maps, each showing the prevalence of a blood type (A+, A-, B+, B-,