Special Investigation Units (SIU) are extremely process-oriented and follow well-documented procedures to decide when a claim should be referred for investigation and what actions should be taken. Most of the staff are seasoned investigators who may be more inclined to trust their experience and tried-and-true processes than analytical techniques that
James Surowiecki wrote a book about The Wisdom of Crowds. Jeff Howe, who co-coined the term crowdsourcing, wrote a book about Why the Power of the Crowd Is Driving the Future of Business. In this blog series, I explore if it’s wise to crowdsource data improvement, and if the power of the crowd can
“Let’s assume a normal distribution …” Ugh! That was your first mistake. Why do we make this assumption? It can’t be because we want to be able to mentally compute standard deviations, because we can’t and don’t it that way in practice. No, we assume a normal distribution to simplify
