Have you been in your attic lately? Or maybe cleaned out that closet that all of your “stuff” seems to gravitate to? Sure, mostly you’ll just find old junk that is no longer useful or purely nostalgic, but every once in a while you come across those long lost treasures
Big data, by which most people mean Big Volume, doesn’t get you very far just by itself, but with the addition of Big Variety and analytics, now you’re talking. In fact, most organizations who are making headway into capitalizing on their data assets now refer to the process as "big
Do you ever stop and think about why it’s so hard to get really great customer service? As consumers, most of us are making transactions all day long, but it’s rare that someone actually surprises or delights us. More often, we rack up negative experiences. Think of what it’s like
