It was John Allen Paulos who said, “Data, data everywhere, but not a thought to think.” That rings true more than ever before. Companies are struggling with the deluge of data coming at them from multiple channels. But traditional data channels are just the beginning. Companies also are facing an
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When something comes between you and your customers – like not having product in-stock or providing offers that aren't relevant to the customer – it causes delays and makes it harder to complete transactions in a satisfying way. But, an inexpensive sensor, beacon or Radio Frequency Identification (RFID) tag placed
I was standing in the greeting card and seasonal gift aisle at my local grocery store recently surrounded by Valentine’s Day goodies. All the other shoppers standing in the aisle with me looked as perplexed as I felt. Should I throw in the towel, succumb to pressure, and get my
The holiday season is a festive time of the year. But it can also be a nail biter for retailers. Months of planning can be sidetracked by fickle consumers or aggressive pricing from competitors. Paying attention to even a little bit of data can work wonders. In October, SAS conducted
USA Today recently published an article titled 10 retailers take two-thirds of your money. The story highlights the revenue distribution among the Top 100 retailers in the S&P 1500. It was startling to see that such a small number of retail powerhouses take in such a large percentage of consumers’ income.
On Monday, SAS announced the beginning of a new era with its Toshiba Global Commerce Solutions OEM partnership. This is the first time SAS has provided its technology for an equipment manufacturer to wrap into its solution to help retail customers gain the benefits of advanced analytics. We always ask
It’s great to get in on something on the ground floor. That’s what happened at the inaugural Data4Decisions Conference and Exhibition held in Raleigh, NC, in March. It brought together business people, academics and students to explore how organizations use data management and analytics technology to enhance business processes and
Cupid is bearing down on me again, and I’m still only thinking about what gifts to give my wife and daughter for Valentine’s Day. At this point, I’m hoping for divine inspiration. Based on holiday shopping research we conducted in November, I’ve learned that the gifts women expect to receive
The idea of "management by walking around" has been around for a while. First brought to prominence in Tom Peters and Robert Waterman’s best-seller In Search of Excellence, the concept is that managers get out of their offices and meet employees in their work areas to get a sense of how
Would you build a house without a proper foundation? Most of us wouldn’t dare, but that’s exactly what many retail businesses are doing today. When building a house, if you don’t get the foundation right, paint, wallpaper and fixtures won’t matter much. It’s no different in the retail industry. Success
What insights can be gained from the massive amounts of data that allow us to make decisions that deliver the best results? Data vs. information is an ongoing battle. Many people look for more data to make confident decisions. However, what most people seek is insight. Retailers always have tracked