Digital banking, big tech and data privacy are all contributing to a shift in the Scandinavian banking scene, according to Tom Palving, Center of Excellence Lead for Digital Communication and Sales Loyalty at Jyske Bank. As a result, says Palving, traditional banks are facing a number of challenges, including: Customers
The Payment Services Directive 2 (PSD2) is a new European-wide regulation that requires European banks to make it easier to share customer transaction and account data (where the customer has given their consent) with third party providers, and it's the current hot topic across the payments industry in Europe. As
When it’s claimed that the UK government could be wasting money that’s equivalent to the current spending on state pensions – and considerably more than what’s spent by the Department for Education – you know that action is needed. The Policy Exchange recently issued a report – Smaller, Better, Faster,
Digital banking is not just a futuristic concept anymore. In fact, some banks are making great progress towards digital banking and social banking, like Citibank, as I described in my previous blog post. But what does this mean for regulatory compliance? Should digital banks have the same regulatory compliance as
For the first time in three years, there is a decline in positive banking experiences, according to the 2014 World Retail Banking Report from Capgemini. This is partly due to the trend that people between 18 and 34 want to conduct more of their banking through social media. However, most
We often hear from retail bank customers that they aren't satisfied with the revenue captured through digital channels. It was therefore with great interest that I embarked on the mission to understand Chris Skinner’s book Digital Bank. Why we need digital banks The book starts by painting the landscape of
What does the future hold for retail banking? Let’s tap four sources for insight – media, financial results, an industry analyst perspective and bank CEO comments. First, let’s look at some recent article titles from publications such as Bank Technology News, American Banker, and BAI Banking Strategies: The Shrinking Bank
