Anne Belder has worked at SAS since February 2013, where she specializes in Digital Marketing and Account Based Marketing in the Benelux.
At most banks, data is stored in separate databases and data warehouses. Customer data is stored in marketing databases, fraud analyses are done on transactional data, and risk data is stored in risk data warehouses. Oftentimes even liquidity, credit, market, and operational risk data is stored separately as well. Bringing
Digital banking is not just a futuristic concept anymore. In fact, some banks are making great progress towards digital banking and social banking, like Citibank, as I described in my previous blog post. But what does this mean for regulatory compliance? Should digital banks have the same regulatory compliance as
For the first time in three years, there is a decline in positive banking experiences, according to the 2014 World Retail Banking Report from Capgemini. This is partly due to the trend that people between 18 and 34 want to conduct more of their banking through social media. However, most
Writing my previous post about digital banks got me thinking about the widespread use of analytics. In his book Digital Bank, Chris Skinner states that data should be seen as the most critical asset for digital banks. Actually, this holds true for almost every company nowadays. If you don’t have data of
We often hear from retail bank customers that they aren't satisfied with the revenue captured through digital channels. It was therefore with great interest that I embarked on the mission to understand Chris Skinner’s book Digital Bank. Why we need digital banks The book starts by painting the landscape of
