Who is your best customer? The answer to this question can vary dramatically depending on your industry. A retailer’s best customer is someone who comes back to their store over and over again. A gym owner’s best customer could be considered consumer who pays their monthly on time but never
A recent news report shows an unexpected spike in traffic fatalities here in the US in 2015. This got me wondering what the data shows ... for the past 100 years or so... Driving was a lot more dangerous in the early days. If you were in a wreck, you
Insurance relies on the ability to predict future claims or loss exposure based on historical information and experience. However, insurers face an uncertain future due to spiraling operational costs, escalating regulatory pressures, increasing competition and greater customer expectations. More than ever, insurance companies need to optimize their business processes. But
