"Senior managers adore their dashboards. Are they really capable of understanding what they indicate? I have my doubts!"
Taking a decision is easy. However, living with the outcome might be problematic because every decision is a choice that leads us to an action that will affect others. And trust – what about this elemental human feeling? As children, we trust our parents. This kind of trust forms the
Can government organisations really have it all? While day-to-day spending on functions including health, education and defence will rise in 2019 by 1.8%, 3.8% and 1% respectively, many other departments will experience sustained budget reductions into next year. These departments are battling to improve service quality, operational efficiency and
